Terms of service

1. Introduction

• Welcome to S5Coffee.com

• These Terms and Conditions govern your access to and use of our website, products, and services.

• By placing an order through this Site, you agree to these terms in full.

2. Eligibility

• You must be at least 18 years old to make a purchase.

• By using our services, you confirm that all information provided is accurate and complete.

3. Product Information

• We sell premium coffee products, including whole beans, ground coffee, and related merchandise.

• All product descriptions and pricing are subject to change without notice.

4. Order Acceptance

• All orders are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

5. Pricing & Payment

• Prices are listed in USD, exclusive of shipping and applicable taxes unless otherwise stated.

• Payment must be made at the time of purchase through our secure checkout.

6. Shipping

• Orders will be shipped to the address provided during checkout.

• Shipping times are estimates and may vary.

• We are not responsible for delays caused by shipping carriers, customs, or other external factors.

7. All Sales Final – No Returns or Refunds

• All sales are final.

• We do not accept returns, exchanges, or issue refunds under any circumstances, including but not limited to:

• Buyer’s remorse

• Ordering mistakes

• Item no longer wanted/needed

• Sizing or fit issues (for apparel/merch)

• Perceived differences in taste preferences

• Due to the perishable nature of coffee, we cannot restock or resell returned products.

8. Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please contact us within 3 business days of delivery with clear photos of the item and packaging.

• We may offer a replacement or credit at our discretion. Claims submitted after the window will not be honored.

9. Intellectual Property

• All content on this site (logos, images, copy, product names, etc.) is the intellectual property of S5 Ventures, LLC and protected by copyright and trademark laws.

• You may not reproduce, distribute, or use our content without prior written consent.

10. Limitation of Liability

• To the fullest extent permitted by law, S5 Ventures, LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from:

• The use or inability to use our products

• Errors or omissions in content

• Delays in shipping

• Customer misuse or allergic reactions

• Our liability is limited to the amount paid for the product.

11. Dispute Resolution

• Any disputes shall be resolved through binding arbitration in the state of [Your State], in accordance with the rules of the American Arbitration Association.

• You waive any right to participate in a class-action lawsuit.

12. Governing Law

• These Terms are governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to conflict of law principles.

13. Privacy Policy

• Please refer to our [Privacy Policy URL] for information on how we collect, use, and protect your personal information.

14. Changes to Terms

• We reserve the right to update or modify these Terms at any time without prior notice.

• Continued use of the site after changes implies acceptance of the revised terms.